Whether you have a question before you apply, need help with your active loan, or wish to raise a grievance — we're happy to hear from you. Choose the channel that suits you best.
Postal address
Meridian Capital Advisors LLP
14th Floor, One BKC,
Bandra Kurla Complex,
Mumbai 400 051
14th Floor, One BKC,
Bandra Kurla Complex,
Mumbai 400 051
Send us a message
Grievance escalation ladder
Per RBI's Fair Practices Code for NBFCs, if you are not satisfied with our resolution, please escalate in this order:
- Customer support — support@elitefunds.in. Response within 1 working day.
- Grievance officer — grievance@elitefunds.in. Escalate if step 1 unresolved for 5+ working days.
- Nodal officer — nodal@elitefunds.in. Escalate if step 2 unresolved for 15 working days.
- RBI Ombudsman — https://cms.rbi.org.in. Free service if unresolved for 30+ days.